How My Auto Insurance Broker Saved Me

Auto Insurance

I was in a car accident. Another driver was making a lane change and must not have seen that I was there. So, we pulled off the road and found a safe place to park, take photos and share insurance information. Shortly afterward, I called my provider to let them know what happened and then sent over the images of the damage to both vehicles. The damage was nothing too extreme or severe, but it still caused enough damage where I needed repairs. Given the nature of the damages, it was pretty evident that the other driver had turned into me. It all seemed quite clear-cut.

A few days later, my insurance adjuster contacted me and said the other driver was not admitting fault. Then, I was nervous. I was worried that this claim was going to come down to somehow being my fault and I'd suffer the consequences. However, it turned out quite the contrary. After I had spoken to my insurance broker and let him know what was going on, he pretty much handled it from there. He definitely reassured me that I had him to advocate for me. As an insurance broker, he works for me, not the insurance company. Furthermore, his many years of experience as a claims investigator allow him to communicate with insurance adjusters in a language they understand.

After a few days, I got a call from my broker telling me that I could get an estimate on the damages to my vehicle so they could send me a check in the mail to cover the cost. I was very pleasantly surprised and I'm so glad I had a knowledgeable broker to take care of all that for me.

This is just one of many great success stories when the insurance broker has surpassed expectations. It really benefits the policyholder to have an insurance broker with thorough claims knowledge. Robert Rice and the team at Sargeant Insurance Agency, LLC have that knowledge.

With it being the holidays, you want to make sure not to have something else to worry about. The New Year is around the corner, and it may be the perfect time to evaluate your lines of insurance to determine if your current coverage makes the most sense for your life, that of your family and your business. Make sure next year is your safest year and have the insurance coverage that's right for you so you always have someone watching out for your best interest.

Contact Robert at Sargeant Insurance, LLC today to get your current policies evaluated or add additional coverage as your assets have grown. Auto insurance is just one line of coverage that is necessary to keep you, your belongings and your money safe. Other personal coverage such as homeowners, earthquake and flood, as well as commercial general liability and professional liability for your business are available through Sargeant Insurance Agency, LLC. We work for you, our policyholder